Receiving billing related emails and payment receipts
To receive billing related emails and payment receipts, you must be that account’s owner, or had your email address entered as an alternate Billing email address. That said, billing changes of this kind are no longer possible.
Both account owners and admins have the ability to view, print and/or download detailed receipts from the Plans & Billing page.
Each time a payment was processed, a receipt was emailed to the address on file for the account owner’s login or the Billing email address. In addition, if you go to the Plans & Billing page for your account (click Accounts under your username, at the top right of Tracker, then Manage Account) and scroll down to the bottom, you will see a Payment History section listing your next billing date and the credit card transactions that have happened so far. When your card was charged, you can see a view receipt link for that transaction. Click this link to go to a receipt preview for that transaction (which includes the Pivotal Tracker logo, company address, etc.). If you entered notes to be placed on your receipt, click Download as PDF located at the bottom of the receipt to access the full receipt which includes any notes added.