If you’ve been seeing a lot of “Aw, Snap!”” crashes while using Tracker in Chrome, you’re not alone. An issue seems to have been introduced in Chrome 28 and several web apps and sites have been affected by it. Read more...
On the Tracker team, I love hearing great stories about our users and the things they are able to accomplish using agile methodologies and collaboration. I’m also a woman in tech and have a keen interest in supporting other women as well as other diverse groups who work persistently to reach their goals in tech. One story I’ve been following lately is the story of Tracker user Martha Chelimo Njeri Chumo (“Njeri”) and her teammates. Read more...
We’re about to introduce improvements to Pivotal Tracker which will help your team communicate more effectively. In order to do this, we’ll be making your (currently optional) Tracker username a requirement. Read more...
This week started on the wrong foot with a 1 hour and 45 minute outage early Monday morning, that affected many of you. I’d like to apologize for this, and shed some light on what happened. Read more...
For the third time this week, we experienced more CDN issues this morning, causing images and CSS to not load properly for users in places like Toronto, New York, and others. We did everything we could to get our CDN provider to resolve the issue, but at the same began investigating other options. Read more...
We’re getting more reports this morning from customers who are unable to load Pivotal Tracker images/css. We were optimistic that this was resolved by CDNetworks yesterday afternoon, but clearly that seems to not be the case. Read more...
At around 3pm Pacific today, we finally received word from our CDN provider that traffic had been rerouted around the “node” causing today’s problems for users in certain locations (manifesting as slow or failed loads of images and stylesheets). The change may have taken some time to propagate to everyone, but at this point the issue should be resolved. Read more...
As some of you have (painfully) noticed, we’ve been having problems with our CDN (content distribution network), causing slow or failing loads of certain Tracker “assets” including images and style sheets. This is affecting users in certain locations only: over the weekend it was South America and certain US cities, while this morning it seems to be mostly the east coast and parts of Canada. Read more...
We’re planning to make a number of server upgrades tomorrow that require a bit of downtime. To minimize disruption, this update will happen after hours tomorrow, Friday, July 27, at 8pm US Pacific (PDT) time, and we anticipate it taking approximately one hour. Read more...
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