Tracker's Journey Through the Cloud

Thousands of teams around the world rely on Pivotal Tracker every day to stay focused on their projects and know exactly what to work on next. As such, we strive to keep maintenance downtimes to a minimum, but eagle-eyed weekend warriors may have recently noticed status messages about “major” infrastructure updates on two otherwise quiet Saturday mornings over the last year. Read more...

Tracker Developer API V3/V4 Versions Deprecated

The current version of the Tracker Developer API (V5) was introduced almost four years ago, and has since continuously evolved to support new Tracker features, such as the recently launched story blockers. It supports JSON payloads, flexible response customization, CORS, access to analytics data, and much more. Read more...

Introducing Story Blockers

As the old proverb goes, “Even careful planning and good intentions can’t always prevent surprise impediments showing up in your backlog.” Old-timey proverb writers knew better than anyone the challenge of, say, starting a story only to realize it’s missing design assets, waiting on a response to a product question, or knowing your UI story can’t move forward without progress in an API story in another project. If only Tracker had a way to account for these interconnections and roadblocks and make them more obvious in your workfl— Read more...

Introducing Tracker Enterprise

Pivotal Tracker powers modern software teams that are highly collaborative, cross-functional, and which ship continuously. It’s given countless companies the predictability and transparency they’ve needed to transform their development process and stay competitive in a world full of disruption. Read more...

Wrapping Up 2016 and Looking Ahead

Thank you for a great year! As we head into the sunset of 2016, we’d like to look back at what’s been happening with Tracker, and share a peek at the not-so-mysterious future. Read more...

Reply to Comments with @ Mentions

Last month, we made it so that clicking on a story comment notification (either in the app or in email) took you directly to the comment in which you’d been mentioned. “That’s great and all,” we hear you saying, “but replying to that comment can be a bit painful when you’re trying to keep everyone already @ mentioned in the conversation.” Fair point! Hold onto your horses, because now you can quickly reply to everyone who’s part of a comment thread with one click. Read more...

Pivotal Tracker Analytics: Now Out of Beta!

It’s official! Pivotal Tracker’s new project Analytics features are now out of beta! As thousands of you have already discovered, Analytics bring a new level of visibility to your project and allows you to easily uncover bottlenecks and continuously improve your team’s performance. It’s a collection of simple but powerful reports that give insight into your project’s cadence, including fluctuations over time. You get a high-level view of progress, and the power to easily drill down into details. Read more...

Changes to the Pivotal Tracker Web Services Agreement

We’ve changed the Pivotal Tracker Web Services Agreement. The updated version includes clauses for the Apple App Store, as well as new language that covers use of all Tracker applications, including web, iOS, and Android. Read more...

Tracker Analytics—Now in Public Beta!

Tracker has always focused on facilitating collaboration and transparency at the story level, but it hasn’t always been easy to see the big picture or interesting/worrying trends in your projects. In other words, there are plentiful trees, but no forest. With our new Analytics beta, we’re ready to introduce the forest to the trees. This effort has largely been driven by your feedback, and our continuous desire to improve the Tracker experience for our customers, and it’s now ready for a test drive. Read more...

Performance Improvements, New Features, and a Peek at the Road Ahead

If you’re among the folks who have been wondering whether we’ve been trapped under a rock or lost the source code to Tracker, fear not! We are alive and well, and our coding fingers are in fine shape. Many of our efforts over the last few months have been focused on making Tracker rock-solid stable and secure, as well as iterating on brand-new features to improve the overall experience. But it’s one thing for us to say “We’ve been busy!” and hope you take our word for it; we thought it would be more useful to outline what we’ve been working on. Read more...

New Year, New Tracker, New Pricing

2015 is here, hopefully it’s off to a great start for you and your projects! It’s hard to believe, but Pivotal Tracker will be turning 10 this year. What started as an experimental internal tool at Pivotal Labs, a small consultancy in San Francisco at the time, grew into one of the world’s most popular agile project collaboration apps, bringing focus and transparency to thousands of teams around the world. Read more...

New Pivotal Tracker UI and API V5 Now Out of Beta!

There’s a fresh, newly redesigned Pivotal Tracker, with a ton of new features, optimized for growing teams. But you probably already know that, because most of you have been using it for months now! Thanks for all the great feedback, Tracker wouldn’t be what it is today without such a passionate and involved user community. Read more...

Recent Tracker Outages and Planned Stability Improvements

Pivotal Tracker is a critical tool for thousands of teams, and providing a stable, reliable service is vitally important for us. Uptime is typically in the proverbial “three nines” (99.95% for the first half of the year), but in the last few weeks we’ve experienced a number of unexpected outages. The worst of which was yesterday, lasting almost two hours. This was disruptive to many of you, and we’d like to apologize. Read more...

New in the Tracker Beta: Attack of the (Story) Clones!

It’s finally here: you can now make copies of your stories with one click story cloning! Break larger stories down more easily, create stories similar to existing ones, or use icebox stories with elaborate tasks as templates for new projects. Read more...

Take Control of Your Pivotal Tracker Notifications

Email notifications allow you to stay connected with your project when away from Pivotal Tracker, and respond quickly when needed, for example to answer questions in story comments or accept delivered stories. Read more...

Public Beta Starting for Redesigned New Pivotal Tracker

The rumors are true, there is a major redesign of Pivotal Tracker in the works, with a long list of new features. For those of you already using it as part of the private beta—thanks for all the feedback so far! Today, we’re excited to start a gradual rollout of the beta to everyone. Read more...

Keeping Up with Updates to the New Pivotal Tracker API

The new Pivotal Tracker Developer API (V5) has been in public beta since the summer. Usage is growing fast, and we’re seeing some great new apps built against it. Check them out in the new App Bazaar! Read more...

New Pivotal Tracker Logo and Website

As you may have noticed, Tracker has a brand new website, and a fancy new logo, to match the rest of the Pivotal Labs family. Read more...

Search, Webhook, and Other Tracker Improvements

The Pivotal Tracker team has its hands full, with much of our focus on a redesigned interface, with new features for teams working on larger projects. Beta access to that is just around the corner. Read more...

Unplanned Tracker Downtime Earlier Today

Pivotal Tracker went down without notice for all users today at 10:50 US Pacific time, for approximately half hour. This happened during a planned release to upgrade our production version of Solr (our search server) , as well as move our Solr-based search service to new hosts, for improved performance as well as improved search functionality. This release, like most of the releases that we do, should not have been noticed or have caused disruption to you in any way. Read more...

Pivotal Tracker for iOS—Now with Epics!

Version 1.7 of the Pivotal Tracker iOS app is now available in the App Store, with epics (finally!), as well as a number of usability improvements. Read more...

New Pivotal Tracker API Now in Public Beta

The new Pivotal Tracker developer API (V5) is now open to everyone! It’s completely new, all-JSON, much more comprehensive, and full of goodies. Keep reading for highlights and an example to get started. Read more...

New in Pivotal Tracker: Story Following and User @mentions

It’s now even easier to collaborate with your teammates and keep the right people up to date. We’re very excited to announce Tracker story following and @mentioning! Read more...

The Pivotal Tracker Rewrite and Improved Story Linking

If you’re a long-time Pivotal Tracker user, you’ve probably noticed that for the last year or so, things have been fairly quiet in terms of new features. That’s because we spent that time on a complete, but focused rewrite of the core of the Tracker web application, as well building a soon to be public, brand new API. Read more...

Seize Your Pivotal Tracker @username!

We’re about to introduce improvements to Pivotal Tracker which will help your team communicate more effectively. In order to do this, we’ll be making your (currently optional) Tracker username a requirement. Read more...

Monday's Tracker Outage, New Status Page

This week started on the wrong foot with a 1 hour and 45 minute outage early Monday morning, that affected many of you. I’d like to apologize for this, and shed some light on what happened. Read more...

Browser Support in Pivotal Tracker

As we recently wrote, 2013 will see major improvements to Pivotal Tracker, on a rebuilt foundation (including a brand new API), followed by major new features and an updated design. Read more...

2013 Tracker Update: New Features, New API, New Design

January has gone by quickly! Hopefully the new year is already off to a great start for you and your entire team. I’d like to share what we’ve been up to recently, and give you a preview of what to expect in 2013. Read more...

Tracker Now on CloudFront

For the third time this week, we experienced more CDN issues this morning, causing images and CSS to not load properly for users in places like Toronto, New York, and others. We did everything we could to get our CDN provider to resolve the issue, but at the same began investigating other options. Read more...

More Trouble with the CDN

We’re getting more reports this morning from customers who are unable to load Pivotal Tracker images/css. We were optimistic that this was resolved by CDNetworks yesterday afternoon, but clearly that seems to not be the case. Read more...

Updated Accounts, My Projects, and Profile Pages

We’ve made a few UI changes that make it easier to navigate the world of Pivotal Tracker accounts, update your profile and preferences, and work with all of your projects. Read more...

Update on Todays CDN Issues

At around 3pm Pacific today, we finally received word from our CDN provider that traffic had been rerouted around the “node” causing today’s problems for users in certain locations (manifesting as slow or failed loads of images and stylesheets). The change may have taken some time to propagate to everyone, but at this point the issue should be resolved. Read more...

Problems with Our CDN

As some of you have (painfully) noticed, we’ve been having problems with our CDN (content distribution network), causing slow or failing loads of certain Tracker “assets” including images and style sheets. This is affecting users in certain locations only: over the weekend it was South America and certain US cities, while this morning it seems to be mostly the east coast and parts of Canada. Read more...

Velocity Matters

Last week, we made a slight tweak to how velocity is calculated in Pivotal Tracker, to handle team strength overrides in a simpler, more explainable way. As a result, if your project has an adjusted team strength in a recent iteration, you may be seeing a slightly different velocity. Read more...

Pivotal Tracker Maintenance This Friday, July 27

We’re planning to make a number of server upgrades tomorrow that require a bit of downtime. To minimize disruption, this update will happen after hours tomorrow, Friday, July 27, at 8pm US Pacific (PDT) time, and we anticipate it taking approximately one hour. Read more...

New in Pivotal Tracker: Full-Page Stories!

One of the goals of Pivotal Tracker is to give everyone on your team the same view of your project, and allow people to work with individual stories but without losing sight of the big picture. Read more...

Pivotal Tracker Maintenance This Saturday, Mar 31

We’re moving Pivotal Tracker to a new, faster database server with solid state drives tomorrow, and performing some other maintenance that requires downtime. To minimize disruption during work hours in as many parts of the world as possible, we’re planning this maintenance for tomorrow, Saturday, March 31, at 9am Pacific, and we anticipate it to take approximately one hour. Read more...

Pivotal Tracker Has a New Home Within EMC

It’s official: Pivotal Labs, the company that made and owns Pivotal Tracker, has been acquired by EMC, and we are thrilled! You can read all about it here. Read more...

Updates to the Pivotal Tracker Story Redesign

Last week, we launched a complete redesign of stories, as part of our ongoing effort to make Tracker easier and more enjoyable to use. We’ve received a great amount of feedback about what’s working well in the new design, as well as what could be improved. As a product team, we’re extremely lucky to have users who time and again have shown such passion—thank you, we really couldn’t do this without you! Read more...

New in Pivotal Tracker: Improved Stories!

Stories in Pivotal Tracker have been given a serious upgrade. For the most part it’s all pretty self explanatory—the functionality you’re used to is all there, just in a format that’s more intuitive, user friendly and hopefully you’ll agree, more appealing. Our advice, play with it and then come back and read the rest of this post, especially if anything is confusing. Read more...

Pivotal Tracker Maintenance This Saturday (Feb 4)

We’ve got a major update of Pivotal Tracker planned for this weekend, which requires downtime while we run a fairly major database schema migration. Read more...

Pivotal Tracker API V2 to be Removed on Jan 27

We’re working on a new version of the Pivotal Tracker developer API, with a long list of improvements. The release of this is a few months away, but to prepare for it, we’re removing the old version (V2) of the API. This change (removal of V2) is tentatively planned for January 27, 2012, just over three weeks from today. Read more...

Apigee Pivotal Tracker API Console

Apigee, a company that helps you use and develop APIs, just announced a number of new API consoles, including for Pivotal Tracker. The Pivotal Tracker API Console allows you to explore the API from within your browser, and makes it easy to test and debug your code that uses the API. Check it out! Read more...

Pivotal Tracker Introductory Webinar Next Wed (Dec 21)—Register Now!

We’re planning the first of an ongoing series of Webinars for Pivotal Tracker users for next Wednesday, Dec 21, at 11:00am PST (19:00 GMT). Read more...

Hojoki: Activity from Pivotal Tracker and Your Other Apps in One Place

Hojoki is a new collaboration app that promises to “make all your cloud apps work as one,” by integrating many of the most popular services that your team uses daily (including Pivotal Tracker, of course) into a personalized activity stream. Read more...

New in Pivotal Tracker for iOS: Search, My Work, and New iPhone Interface

Version 1.1 of the Pivotal Tracker for iOS app is now available in the iTunes App Store. This update adds the Search and My Work panels, a redesigned iPhone interface, and many overall usability improvements. Read more...

New Third-Party Tool: pWidget

pWidget is a new third-party tool for Pivotal Tracker. It’s an embeddable widget, that can be shown in any iframe, and shows stories from multiple projects. Configure it via URL params to show stories matching a search result, from specific projects, in label-specific priority order, and more! Read more...

Scheduled Pivotal Tracker Maintenance This Saturday

We’re planning database server configuration changes and maintenance work for this Saturday, Oct 29, at 2pm PDT (21:00 UTC). Tracker will be unavailable for approximately one hour. Read more...

Pivotal Tracker User Group Meetup in NYC on Oct 19

Thanks to everyone who came out to the Pivotal Tracker user group meetup in SF last week, we really enjoyed meeting everyone and the great 2+ hour discussion. Read more...

Integrating Your Tracker Account with Google Apps

Pivotal Tracker has been in the Google Apps marketplace for a few weeks, and we’re excited to see that it’s already in the Top New Apps list! Thanks to everyone who jumped right in, and for all the great reviews! Read more...

Adding Pivotal Tracker to Your Google Apps Domain

Here’s a brief video that walks through the process of provisioning Pivotal Tracker for your Google Apps domain. Read more...

SF.TUG Meetup in SF on Sep 28—Epics and More!

The next San Francisco Tracker User Group (SF.TUG) meetup will be on Wednesday, September 28, at 6:30pm, in the Pivotal Labs office in San Francisco. Read more...

Pivotal Tracker and Google Apps: Together At Last

We’re big Google Apps for Business users (and fans) at Pivotal Labs, and use the services daily, along side Pivotal Tracker, of course. We’re excited to announce that Tracker now integrates with Google Apps, and is available for your domain in the Google Apps Marketplace. Read more...

The Last Lean Startup Bundle by Eric Ries (with Pivotal Tracker!)

If you’re involved in a startup, you’ve probably already discovered the transformative Lean Startup movement. The Lean Startup book, by Eric Ries, is coming out in less than a few week, and Eric is running a final pre-release promotion for it: The Last Lean Startup Bundle. The bundle offers various prizes and extras for things that every startup needs, such as credits for Amazon Web Services, KISSmetrics, Sauce Labs, and of course Pivotal Tracker. Read more...

Pivotal Tracker is at Dreamforce This Week

Pivotal Labs is a DevZone partner at Dreamforce, and we’ll be there to talk agile and Pivotal Tracker. If you’re attending the conference, come to the DevZone in the Cloud Expo and say hi. We’ll be doing demos, showing upcoming features (including Epics), and entering visitors into a daily prize drawing. Read more...

New Pivotal Tracker Video: Introduction to the Concepts

We’ve just published a new video that introduces the concepts behind Pivotal Tracker. It talks about the Agile process that works best with Tracker, including story breakdown and estimation, prioritization, and workflow. If you’re new to Tracker, or would like to make sure you’re getting the most of out of the tool, this should be 8 minutes well spent! Read more...

Pivotal Tracker is on Facebook

We recently launched a Facebook fan page for Pivotal Tracker. If you’re on Facebook, check it out, and give it a like! Not only will you get to keep up with all the latest news and updates, you’ll also be able to share feedback using the integrated, Get Satisfaction powered, Pivotal Tracker community forum. Read more...

Pivotal Tracker Pricing Introduction: Six Months Later

It’s been six months since we announced pricing for Pivotal Tracker. As Tracker grew to become the world’s favorite agile project management app, and an essential service for thousands of companies around the world, this became a necessary step for us, in order to continue providing a great product with world-class support. Read more...

Pivotal Tracker for iOS Update Now in the App Store

An update of Pivotal Tracker for iOS (released last week )is now available in the iTunes App Store. It includes a number of stability fixes, including better handling of local data store corruption, and the app should no longer crash when opening a project with no stories in the icebox. Read more...

New in Pivotal Tracker: Auto-Suggest for Labels and Improved Google Sign-in

In this week’s update to Pivotal Tracker, we’ve made it easier to apply and remove labels to/from stories, with a new auto-suggest and click-to-remove widget. We’ve also made the Google Accounts sign-in integration more flexible. Read more...

Pivotal Tracker—Now Officially on the iPhone, iPad, and iPod Touch!

We’re excited to announce the release of Pivotal Tracker for iOS, the officially supported Pivotal Tracker app for the iPhone, iPad, and the iPod Touch! Read more...

New in Pivotal Tracker: Multi-Story Select, Drag/Drop, and iPad Usability Improvements

Happy Friday! We’ve just rolled out some changes to Pivotal Tracker, which we’re hoping will have a very noticeable impact on usability, especially for those of you who manage large projects. You can now select multiple stories with a few clicks, using shift-click, and drag them together to a new location. Also, iPad usability has been greatly improved; for example, story panels can now be scrolled with one finger, and you can move stories via drag and drop Read more...

New in Pivotal Tracker: Stay Signed in Across Browsers, All HTTPS, and Third-Party Tools RSS Feed

As we blogged about last week, all pages in Tracker that require you to sign in are now served exclusively over secure HTTPS. Read more...

Tracker Going All HTTPS

About six months ago, a certain Firefox extension made headlines by making it incredibly easy for people to intercept insecure web cookies and access private information on major web sites such as Facebook, as well as Pivotal Tracker. Read more...

Pivotal Tracker Analytics: Measure Your Development Process and Win an iPad!

GoodData, provider of an on-demand, cloud-based business intelligence platform, has just launched Pivotal Tracker Analytics, a brand-new application to help you measure your agile development process. Read more...

New in Pivotal Tracker: Custom Point Scales

You can now create custom point scales for your Pivotal Tracker projects. This is one of our most commonly requested features, especially from teams that practice, and/or use the planning poker form of estimation. Read more...

New in Pivotal Tracker: Story Tasks Now Draggable and Enabled by Default

We’ve made a few improvements to how story tasks work in Pivotal Tracker. They’re now turned on by default for all new projects, they can be added to a new story before it’s saved, and you can drag them to rearrange their order. Read more...

Improved JIRA Importer for Pivotal Tracker

Atlassian has just announced a number of improvements to their Pivotal Tracker importer JIRA plugin. It now imports iterations and labels, chores and tasks are turned into new JIRA issue types, imported issues link back to the corresponding Tracker stories, and more! Read more...

Brief Downtime Tomorrow (Wednesday) at 8pm PDT

To address some of the problems we experienced recently, we’re moving the Pivotal Tracker cache servers to dedicated hardware tomorrow (Wednesday) night, at 8pm Pacific Daylight Time. This move may require up to 15 minutes of downtime, but we expect improved stability as a result of the change. Please accept our apologies in advance for the inconvenience. Read more...

Recent Pivotal Tracker Outages

We’ve had a number of brief outages and/or periods of degraded performance in the last few weeks. I’d like to shed some light on what caused these incidents and what we’re doing to prevent them in the future. Read more...

What Happens to Pivotal Tracker Projects at the End of the Free Trial?

This has been a common question recently, and so I’d like to take a few minutes and explain how the 60-day free trial works in Pivotal Tracker, clarify what your options are at the end of the trial, and also revisit what public projects are again. Read more...

New in Pivotal Tracker: Expanding Text Fields, Multiple Files, and Drag/Drop File Uploads

We’ve made a few usability improvements to Pivotal Tracker related to viewing and editing of stories, as well as file attachment handling. Read more...

New in Tracker: Story Assignment Notification and API Additions

We’ve added a new email notification to Pivotal Tracker which will let you know when someone assigns a story to you. There are also a few new additions to the API, related to projects and iterations. Read more...

TrackerBot: Pivotal Tracker on Your iPad/iPhone

TrackerBot, from Vulpine Labs, is a great new app that brings Pivotal Tracker to your iPad and/or iPhone, complete with multi-touch, drag and drop, and off-line support. It’s available now in the app store. Read more...

New in Pivotal Tracker: Reply to Emails, Delete Comments, and Browse Public Projects!

Team collaboration with Pivotal Tracker just got better. You can now post comments to stories right from your inbox by replying to any story notification email. That’s not all that’s new in this update—we’ve also added the ability to delete unwanted story comments, you can add extra notes like company address or tax ID to your billing receipts, and there’s a new public projects directory. Read more...

Public Projects Directory and Feed Coming to Tracker

We’re launching a new public projects directory in Pivotal Tracker this Friday. If you own or use public projects in Tracker, continue reading, as these projects are about to get much easier to discover. Read more...

20% Tracker Introductory Discount Available Until Feb 18

As part of the recently announced Tracker pricing introduction, we’re offering a 20% discount for the first year. This discount is available until February 18, 2011. Read more...

Looking for a Rails Developer to Join the Pivotal Tracker Team

Pivotal Labs has been at the forefront of agile since it’s early days. We’ve honed our skills on hundreds of successful projects, and evolved agile techniques into a very effective, and practical software development process. Along the way, we also built Pivotal Tracker, a very popular project management and collaboration app, which embodies that process. Read more...

Consolidating Tracker Projects into One Account

Accounts in Pivotal Tracker are used for project organization and administration delegation. They are also what paid subscription plans are associated with. Read more...

Changes to Pivotal Tracker Pricing

Last week, we announced that we’re introducing pricing for Pivotal Tracker. Since then, we’ve received a great deal of thoughtful and constructive feedback, and we’re very grateful that the majority of you have shown support of Tracker’s move to be a paid product. We really appreciate all of your positive comments. Read more...

Introducing Pivotal Tracker Pricing

First, we’d like to thank all Pivotal Tracker users. We couldn’t be more grateful for all of the support and feedback we’ve received from you. Today, we’re introducing pricing for Tracker. All of the details, including price plans and transition information, are below. Read more...

Connect Pivotal Tracker to Flowdock

The team at Flowdock, a real time team communication platform, just announced integration with Pivotal Tracker. You can now connect Tracker with Flowdock, and see your project activity in the context of your online conversations. Read more...

New in Pivotal Tracker: Bugzilla Integration and More

Pivotal Tracker has some updates for the new year: we’ve added a built-in integration with Bugzilla, a popular bug tracking tool, redesigned the My Projects page to make it easier to use, and made the Zendesk integration more flexible. More details on all of this below. Read more...

New in Tracker: Updated Look and Google Accounts Sign-in

The Tracker team has been busy since the hosting move last month. We’ve shifted our focus from improving Tracker’s performance and stability, to core product enhancement. This update introduces an updated visual design, as well the first wave of usability improvements. We’ve also added some new features, including the ability to sign in to Tracker with your Google Account. Read more...

Tracker Hosting Move is Complete

We’ve completed the hosting move, and Pivotal Tracker is back up. We’ll post more details about the new environment within the next few days. Read more...

Hosting Move in Progress

We have begun the hosting move, and anticipate the entire process to take approximately 6 hours. Read more...

Pivotal Tracker Hosting Move This Saturday

Tracker will be moving to a new hosting environment this weekend. This post contains updated information about this move, and how it will affect you. Read more...

Tracker and Session Hijacking

Last week a certain new Firefox extension made headlines by making it trivial to hijack sessions over wireless networks, and easily access unsuspecting users’ accounts on a long list of major social networking and other websites. Pivotal Tracker had the dubious honor of being on that list. Read more...

Pivotal Tracker Moving to New Hosting Environment on Nov 6

The last two and a half years have been exciting for Pivotal Tracker. It’s grown from an internal tool we at Pivotal Labs occasionally shared with clients and friends to a mainstay of the Ruby, Rails and Agile worlds. Over this period, Engine Yard has provided us with their top-tier private cloud hosting, free of charge, as a service to the community. For this we are extremely grateful, and we hope our users share our gratitude for their generosity, in this and in so much else in the Ruby on Rails ecosystem. Read more...

Tracker Service Restored

Tracker should be fully back to normal as of early afternoon today. Please let us know if you are still experiencing any unusual slowness or connectivity issues. Read more...

Tracker Outage This Morning

Our apologies for the site outage this morning. We’re working with our hosting provider to bring Tracker back up ASAP, and are investigating the cause. Read more...

Extended Pivotal Tracker Maintenance on Sat, Oct 2 at 12pm PDT

Tracker will be unavailable for approximately three hours this Saturday, Oct 2, starting at 12:00pm (noon) PDT. Read more...

Defrosting Your Icebox

Pivotal Tracker makes it easy to add stories to you project. Hit Ctrl-A, type a quick sentence along the lines of “As a user, I can…so that…”. On most of our projects, we find ourselves discovering new stories all the time, based on the continuous feedback loop that Tracker encourages. Not all stories end up in the backlog, but it’s liberating to be able to capture new ideas and user feedback as they occur. Read more...

New Account Management Features in Pivotal Tracker

We’re introduced new features in Pivotal Tracker to help with account management. Accounts tend to stay out of the way for most people, but they can be essential for larger companies, especially consulting companies like ours. They allow users to separate their personal, open source, and company projects, for example, and to share administrative abilities and permissions for related groups of projects with other users. Read more...

Tracker Maintenance Tonight at 8:30pm PDT

We will be performing a maintenance update to Pivotal Tracker tonight (Friday, Sep 17) starting at 8:30pm PDT. Anticipated downtime is under one hour. Read more...

Tracker Maintenance Rescheduled to Friday, Sep 10 at 8pm PDT

Due to last night’s brief unplanned outage, related to a necessary database upgrade, we are moving tonight’s scheduled maintenance to this Friday night (Sep 10). Read more...

Aragorn: iPad App for Pivotal Tracker

We’re excited to add a new entry to the third-party tools directory: Aragorn, the first Pivotal Tracker client for the iPad. Read more...

Network Issues Today

Our managed hosting provider experienced an extended network outage today, which affected a number of applications including Pivotal Tracker. Read more...

New Third-Party Tools for Pivotal Tracker This Week

Three interesting new user-contributed Pivotal Tracker tools have been added to the growing third-party tools list this week: Read more...

Data Center Maintenance Affecting Tracker Tonight at 11pm PDT

We received notification from our hosting service provider Engine Yard, about scheduled data center maintenance tonight (Tuesday Aug 3) starting at 11pm PDT, lasting approximately one hour. Read more...

Tracker Outages This Week

There appears to have been a data center outage early morning, affecting a number of applications including Pivotal Tracker. This has caused connectivity problems for users in some locations, and it appears to still be persisting for some. Read more...

One Team, One Tracker Project

I often hear questions from Pivotal Tracker users about how to organize teams and projects. We also see many requests for features that would make it easier to see stories from across multiple projects. Read more...

Pivotal Tracker Moving to New Servers Thursday, Jul 22

Pivotal Tracker is moving to a new private cloud hosting environment at Engine Yard this Thursday, July 22, starting at 8pm PDT. Read more...

GitHub Service Hook for Pivotal Tracker

With GitHub’s help, we’ve added Pivotal Tracker to the list of GitHub’s built in service hooks, making it easier to tie commits to Tracker stories. Read more...

Chicago Tracker Users Group (CHI.TUG) Meetup on July 22

We’re forming a Tracker User Group in the windy city, and the first meetup is scheduled for July 22, at the Hashrocket Chicago office. Read more...

Pivotal Tracker Scheduled Weekly Maintenance

For the next month or so, we will be rolling out a series of changes to various parts of the Tracker server architecture, including moving to a Memcached distributed cache for certain requests, cookie based sessions, switching from Mongrel to Passenger, splitting the very large history table, etc. Read more...

July 1 NY.TUG Meetup

The next scheduled meeting of the New York Tracker Users Group (NY.TUG) will be on July 1, at the Pivotal Labs New York office. Read more...

Easy Insight Custom Reporting and Analytics for Pivotal Tracker

If you’re looking for custom reporting and analytics for your projects, Easy Insight just added integration for Pivotal Tracker. Read more...

Pivotal Tracker Integration in RubyMine 2.5 EAP

We’re big fans of the RubyMine Rails IDE, and are excited to see that JetBrains has added Pivotal Tracker integration in the latest EAP update. Read more...

New in Pivotal Tracker: Move Stories to Project

A common feature request from teams that have multiple projects on the go in Pivotal Tracker is the ability to move stories between projects. We’ve just added that feature. Read more...

OAuth For Tracker Twitter Notifications

Starting June 30, the Twitter API will no longer allow 3rd party applications (such as Tracker) to connect using your Twitter username and password. Instead, applications will be required to use OAuth, an authentication protocol that allows users to approve a 3rd party application to act on their behalf without sharing their username/password. Read more...

Pivotal Tracker DNS Change This Saturday

We’ll be making some DNS changes that affect Pivotal Tracker this Saturday, May 29, at 10:00am PDT. We expect a fairly short outage, but for some users, Tracker may be unavailable for up to 6 hours. Read more...

Looking for Ruby on Rails Developers

Pivotal Labs has been at the forefront of agile development since it’s early days. We’ve taken what we’ve learned by applying agile concepts on a countless number of real world projects, and honed these skills into a very effective way to build software. Along the way, we also built a great project management and collaboration tool: Pivotal Tracker. Read more...

New from Carbon Five: Story Mapper for Pivotal Tracker

Our friends at Carbon Five have just announced Story Mapper, a release planning tool for your Pivotal Tracker projects. Read more...

SnapABug Improves Integration with Pivotal Tracker

SnapABug, a tool that allows you to embed a screen capture help widget on your site, has taken advantage of the recently released new version of the Pivotal Tracker API (V3) to improve the integration between SnapABug and Pivotal Tracker. Read more...

Pivotal Tracker Integration with Zendesk

We’ve added Zendesk to the list of applications that Tracker integrates with. Zendesk is a “beautifully simple,” on-demand customer support help desk system. Read more...

Pivotal Tracker Down for an Upgrade Tonight (Friday) at 7pm PST

Pivotal Tracker will be down for an upgrade tonight, Friday (2/12/10), starting at 7pm PST. We anticipate to be back up within about an hour. Read more...

New in Pivotal Tracker: API V3, GitHub and Campfire Support, JIRA, Lighthouse, and Satisfaction Integrations

This Pivotal Tracker update allows you to see GitHub or other SCM commits in your stories and introduces the first wave of integrations with other bug/issue tracking applications including JIRA, Lighthouse, and Satisfaction. Read more...

Pivotal Tracker Maintenance and Upgrades This Weekend

We are planing to do a Tracker upgrade (with new features including API V3 and some integrations) tomorrow, Saturday Jan 23, at 5:30pm PST. We expect the upgrade to take under two hours. Read more...

Pivotal Tracker API and new version (V3) to be released on Jan. 23

We’re planning a Pivotal Tracker upgrade on Jan 23. As part of this release, we will be introducing a new API version (V3), which will make it easier to follow project activity, allow you to add file attachments, move (re-prioritize) stories, associate source commits with stories, and more. Read more...

Faster Pivotal Tracker Story Writing with Slurper

Written by our friends at Hashrocket, Slurper lets you create stories as plain text files and import them into Tracker via the API. Also, if you use Vim, check out slurper.vim, a Vim companion script with syntax highlighting and key mappings. Read more...

Pivotal Tracker API Update

The Pivotal Tracker API has now been available for just over a year, and we’re really pleased with the rich variety of tools and applications that our user community has built with it, to extend Tracker’s functionality. There are now integration tools, wrappers for various programming languages, mobile apps, an IRC console, and many more on the way (see the third-party tools page for a comprehensive list). Read more...

Track-r, Mobile Pivotal Tracker Application by Koombea

Koombea announced the release of the Track-r application for iPhone, a mobile client for Pivotal Tracker. Track-r is a free, open source application, and was developed using Rhomobile’s RhoHub and the Rhodes “write once and run on many” framework. Trackr uses RhoSync to sync data to your device allowing you to manage your work whether or not you have an internet connection. All of your data is synced with Pivotal Tracker the next time you get a connection. Read more...

Pivotal Tracker Nominated for Crunchie Award

Pivotal Tracker has been nominated for Best Internet Application in this year’s Crunchies Awards. If you’re a fan of Tracker, please help us win the award by voting here. Read more...

Mac OS X Dashboard Widget for Pivotal Tracker

There’s a new Mac OS X Dashboard widget available that allows you to create Pivotal Tracker stories easily, right from your desktop. Read more...

New in Pivotal Tracker: Adjustable Iteration Lengths, Explicit Project Start Dates, and More!

We’ve made some minor changes to Pivotal Tracker this week, and added a few new features. As always, we look forward to you feedback on Satisfaction. Read more...

New Pivotal Tracker Feature: Points Breakdown Chart

We’ve added a new report feature to Pivotal Tracker, to help you analyze how smoothly your project is progressing. Read more...

Story Tasks in Pivotal Tracker

At Pivotal Labs, we like to keep our Tracker stories as small as possible, so that each story describes a single, concrete feature that delivers incremental value to our project’s customer. With small stories, there is rarely a need to break things down further, but sometimes it’s still useful to keep a to-do list while working on a story. This helps keep track of all the little things you have to do, and lets everyone else on the project know exactly what’s left. Read more...

New in Pivotal Tracker: Activity Feed, Time Zones, Remember Me, Twitter, and More!

We’ve added some new features to Pivotal Tracker. Read more...

First New York Tracker Users Group Meetup on Jun 30

We’re starting a Tracker Users Group in New York, and the first meetup is on Jun 30, at 6:30pm, at the Pivotal Labs office on Chambers St. Read more...

New in Pivotal Tracker: Labels Panel, Saved Searches, and More

Pivotal Tracker has just been updated with new features. There's a new panel on the project page that will help you organize and keep track of related stories in your project - Labels and Searches. Open it using the View menu, or with Shift-L. On this panel, you'll see all labels in your project, as links, with numbers indicating the number of stories that have yet to be accepted. Click on a label to see stories with that label. Read more...

New Pivotal Tracker Features

We’ve added some new features to Pivotal Tracker, including:

• Cloning of panels
• Pinned search results
• Auto saving of panel layout
• Keyboard shortcuts
• Option to stack current iteration and the backlog

Mar. 30 Tracker Outage

Here’s some information from Engine Yard (our hosting service provider) about yesterday afternoon’s data center outage, which affected a number of applications including Pivotal Tracker. Read more...

Public Projects in Pivotal Tracker

If you use Pivotal Tracker for open source projects, and would like to increase visibility into what your team is working on, you can now do so by making your Tracker project public. Read more...

New Pivotal Tracker Features

We’ve rolled out some new features in Pivotal Tracker. Read more...

Pivotal Tracker and GTD

Michael Buffington has posted the first of a what will hopefully be a series of tours on Pivotal Tracker, this one about how Michael uses Tracker as a personal GTD-style task manager. Read more...

Third-Party Tools for Pivotal Tracker

We released the first version of the Pivotal Tracker API a couple of months ago, and already there is a growing list of useful third-party tools out there: Read more...

Agile Tools: Simplify, Instead of Managing Complexity

Great article comparing Pivotal Tracker to Mingle, as an example of a tool that simplifies things, rather than trying to manage complexity “and getting in the way.” Read more...

GitHub Post Receive Hook for Tracker

Chris Bailey wrote a GitHub post receive hook for Tracker, using the API. It’;s a web service that you run on your own server, and it automatically updates stories in your project(s) based on commit comments. Read more...

Tracker: the iPod of Project Management Software?

Nivi, from Venture Hacks, wrote a great article about why Pivotal Tracker is great for startups. Read more...

Tracker API Released

We’ve released the first version of the Tracker API. It’s a RESTful HTTP XML interface, uses a simple, token-based authentication mechanism, and allows you to query as well as update stories in your projects. Read more...

Tracker in Agile Project Tool Review Post

Bruno Miranda posted a review of various agile project management tools including Mingle, VersionOne, TargetProcess, and Tracker. Read more...

Tracker Public Beta

We’ve decided to share Tracker with the agile community. Details of the launch have yet to be worked out, including an exact date, but please register here if you’re interested in participating in the beta. Read more...