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Author: Joanne Webb

Joanne Webb
News

Help is Here!

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We’ve always focused the bulk of our attention on making Tracker a straightforward—yet powerful—tool to help you deliver fine software. It’s grown into quite the precocious 10-year-old as a result though, and we felt it was about time to tackle Tracker’s 180 FAQ collection. We’ve revamped all of our help material and put it into one glorious, easily searchable spot. Here it is—the new Tracker Help Center. Read more...

Joanne Webb
News

Your Feedback and a Change to How We Support You

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You may have noticed a Provide Feedback link in the Help & Updates menu, when you’re in a Tracker Project or workspace. We have big plans for that little widget. Though it’s currently intended only for feature requests and comments you don’t necessarily need an answer to, we’ll be improving it so you can find it anywhere, and use it for any reason you want to talk to us. Read more...

Joanne Webb
Updates

Google Drive and Sign-in Update

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Now you don’t even need to sign in with Google to add Drive files to your stories. Clicking the new Drive icon in an expanded story will either use the Google identity you are currently signed in with or prompt you to sign in to Google. Read more...

Joanne Webb
Updates

Attaching Google Docs for (Nearly) All!

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As promised, we’ve added to what you can do when you sign in to Tracker with Google. Now, you don’t have to integrate Tracker with your Google Apps domain to be able to attach your Google Drive files to stories, after you next sign in via Google. Read more...

Joanne Webb
Updates

Tracker and Google Apps Update

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For those of you who have integrated Tracker with your Google Apps domain, you are already attaching your Google docs to stories, and have been able to invite members of your domain to Tracker easily. Read more...

Joanne Webb
Updates

Updated Dashboard, Now with Volatility!

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We’ve released the first of a couple of updates to the dashboard, aiming for a cleaner, clearer view of your projects. In this update, as well as a fresh new look, subscribing to RSS feeds has moved and there’s the addition of each project’s volatility. Read more...

Joanne Webb
Productivity

More, Better, Faster—CSV Import/Export Now with Epics!

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Though your stories look gorgeous in Tracker, exporting to CSV is a handy way to make a backup, share a different view of particular stories, do bulk updates, make a report, or create a project template. To make getting stories into and out of Tracker easier for you, we’ve improved several aspects of CSV import and export. Read more...

Joanne Webb
Updates

Commit Mode Update and API Changes

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When a team begins a new project, it can take some time for their velocity to stabilize. Tracker’s “Commit Mode” enables scheduling more or fewer stories into the current iteration, sprint or cycle than Tracker would plan automatically. This manual control over the stories included in the current iteration was originally seen as a temporary planning need, so it has only been available on a per-iteration basis. Read more...

Joanne Webb
Updates

Beta Update: Scrolling Improvements, Internet Explorer Support, and More

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You know that reload message? Well it was worth clicking today as the Tracker beta UI has quite a few improvements, including removing the “Unsupported Browser” message for IE 10 and IE 11. There are still some minor issues, but we’ve completed a full pass of testing, and you can use these browsers for your projects. Read more...

Joanne Webb
News

"Aw, Snap!" Crashes Using Tracker in Chrome

If you’ve been seeing a lot of “Aw, Snap!”” crashes while using Tracker in Chrome, you’re not alone. An issue seems to have been introduced in Chrome 28 and several web apps and sites have been affected by it. Read more...

Joanne Webb
Productivity

The Viewer Role: Giving Read-Only Access to Your Projects

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There are times when you might want to invite someone to your project but only give them read-only privileges in it. You might also want to change an existing project member’s access so they can see your project but not add stories or make changes to it. Also, read-only project members don’t count against plan collaborator limits for an account. Read more...

Joanne Webb
Productivity

Using Epics for Your Project

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We recently launched epics, to make it easier to plan and track progress of large features at a high level. Whether you are in the early stages of defining your product or have a Pivotal Tracker project you are working in already, epics can help you manage your work more effectively. In this article, we’ll show how to create epics, for a hypothetical shopping site project. Read more...