Sasha Heinen • Tuesday, January 31, 2017 • Productivity

Re-Engineering the Pivotal Tracker Android App

On the Tracker team, “rewrite” has come to be a dirty word. With a legacy system that entails as many features as we offer, building from the ground up always takes 4x longer than expected. However, sometimes a codebase reaches a state where it’s the only option, and about a year ago the Tracker Android app and productivity had ground to a halt. Read more...

Jeff Schomay • Tuesday, January 31, 2017 • Productivity

Using Elm in Production at Pivotal Tracker

Here at Pivotal Tracker, we have a large product with many pieces in many different tech stacks—some are in Rails RJS, some are plain jQuery, a lot is Backbone, and some is React. We experimented with Redux for a while, and though the architecture was good, it added too much complexity, especially when we tried to integrate it with the existing Backbone code. Read more...

Jim Semick • Monday, November 28, 2016 • Productivity

Tying Roadmap Strategy to Agile Planning

Are you focusing on the backlog but missing the big picture? In this article, I’ll talk about how to prioritize your roadmap, give you techniques for ordering your backlog, and show you how to tie your strategy to your agile planning. Read more...

Drew McKinney • Friday, September 9, 2016 • Productivity

Velocity is a Measure of Pace, Not Productivity

When we first introduced Pivotal Tracker Analytics, we put a big Send us Feedback! button at the top of the screen. And to our delight, it worked! We received lots of feedback from customers all over the world. The requests were extremely varied, but one request we heard frequently stood out amongst all the others. With 22% of all customer requests, reporting on points completed (or velocity) per individual developer was by far the most requested feature. Read more...

Lisa Crispin • Tuesday, July 5, 2016 • Productivity

Tracker and Cross-Functional Teams: Where Do You Fit In?

It takes a village to deliver a great software project. Tracker’s workflow accommodates a developer’s perspective well, but there can be many actors involved in delivering a feature. You’ll use Tracker differently and get different benefits depending on your role and competencies. Read more...

Freyja Spaven • Tuesday, June 14, 2016 • Productivity

Use Raygun and Pivotal Tracker Together for Better Project Management

Raygun pulls detailed diagnostics on any errors affecting your users right down to the line of code, and automatically allocates them to a team’s story inside Tracker. Discover errors well before your users experience them, and if errors do fall through the cracks, Raygun pulls the information on the users affected so you can swiftly and professionally send a follow-up email.  Read more...

Steve Lichtenstein • Wednesday, May 18, 2016 • Productivity

Building a Great API: Lessons Learned from Working with Dozens of REST APIs

One of the most popular features of Bugsnag is the integrations with the other tools and services your team uses. The integrations with issue trackers, team notification, chat, and alerting tools provide information to your team on errors as they happen so they can take the necessary action to get them fixed. Read more...

Joanne Webb • Monday, May 9, 2016 • Productivity

Help is Here!

We’ve always focused the bulk of our attention on making Tracker a straightforward—yet powerful—tool to help you deliver fine software. It’s grown into quite the precocious 10-year-old as a result though, and we felt it was about time to tackle Tracker’s 180 FAQ collection. We’ve revamped all of our help material and put it into one glorious, easily searchable spot. Here it is—the new Tracker Help Center. Read more...

Drew McKinney • Monday, April 18, 2016 • Productivity

How Customer PMs Helped Us Design Tracker Analytics v1

Of all of our customer requests, improved reporting and analytics is one of the most popular, consistently ranking near the top of the most requested features on our marketing and exit surveys. Read more...

Lisa Doan • Monday, April 11, 2016 • Productivity

How Can Analytics Help You?

Now that Analytics are out of beta, you may be thinking, “Shiny! But how does this help me?” We’ll start to answer that by digging into some ways you can use the project Overview page to understand your team’s performance and identify areas for improvement. Read more...