Charlie Springer • Tuesday, September 11, 2012 • Productivity

Tracker Screencast: How Many Ways Can You View a File Attachment?

This screencast covers a lot of bases. Check it out to see file attachments and full page story view in action! There are a couple ways to attach files. Drag them into an open story or press the paper clip button, and don’t forget, you can drag in multiple files at once! Click the cogwheel to download or delete the image. The same rules apply in full page story view. Read more...

Charlie Springer • Thursday, August 30, 2012 • Productivity

Tracker Screencast: Project Tabs

I seem to discover new things in Tracker all the time. After looking over the shoulder of someone on the dev team and seeing all their projects in “tabs” on top of their current project, I scratched my head thinking, “When do I get that!?” Is this a new feature or secret “developer only” mode? Upon closer inspection, it’s just another one of those hidden gems in Tracker preferences. Read more...

Charlie Springer • Monday, August 27, 2012 • Productivity

In the Beginning There Was: The Sample Project

It can be stifling to jump into a big project as a new user or team member, you don’t want to accidentally delete stuff, reprioritize iterations etc. We’ve got you covered; try out a sample project. We designed this on purpose as a sandbox for people to poke around and build. Read more...

Charlie Springer • Monday, August 20, 2012 • Productivity

Tracker Screencast: Shortcuts!

Shortcuts rock, make things easier, and let you move more quickly in Tracker. This screencast says it all but here’s the cheat sheet which you can get to with the ? button. Read more...

Charlie Springer • Wednesday, August 8, 2012 • Productivity

Tracker Screencast: Reorganize Panels with Multiple Story Selection, Cloning Panels, and More!

When you’re running East and the project goes West, it’s time to reorganize the backlog. This can be painful but Tracker comes to the rescue with multiple story selection and cloning panels. Here’s a little cheat sheet! Read more...

Marlena Compton • Tuesday, August 7, 2012 • Productivity

Tracker on the Agile Continuum

In Tracker support, I take delight in answering support requests we get from people on teams who are thinking through the way they make software and how Tracker fits into that process. Recently, a customer asked us if Tracker can support their team’s switch from a more Scrum-focused process to a more Kanban-focused process. Read more...

Dan Podsedly • Wednesday, August 1, 2012 • Productivity

Velocity Matters

Last week, we made a slight tweak to how velocity is calculated in Pivotal Tracker, to handle team strength overrides in a simpler, more explainable way. As a result, if your project has an adjusted team strength in a recent iteration, you may be seeing a slightly different velocity. Read more...

Charlie Springer • Monday, July 30, 2012 • Productivity

Screencast: The Current and the Backlog, Together Again!

Today’s screencast is about understanding workflow in Tracker, with a twist of organization. Read more...

Charlie Springer • Thursday, July 5, 2012 • Productivity

Working on Multiple Projects? Velocity Got You Down?

The Tracker Team gets some variation of this question a lot: “I work on one project one week and a different one another week and it’s really throwing off our project’s velocity. Is there something we can do to account for the changes in team strength?” Read more...

Joanne Webb • Tuesday, June 26, 2012 • Productivity

The Viewer Role: Giving Read-Only Access to Your Projects

There are times when you might want to invite someone to your project but only give them read-only privileges in it. You might also want to change an existing project member’s access so they can see your project but not add stories or make changes to it. Also, read-only project members don’t count against plan collaborator limits for an account. Read more...