The VMware Tanzu division is announcing the end-of-life (EOL) for the Pivotal Tracker offering, effective April 30, 2025.
Customers with active Pivotal Tracker subscriptions may continue to use the offering through April 30, 2025, after which time the offering will sunset. You can export your data any time before April 30, 2025.
It is recommended to migrate any needed data out of Pivotal Tracker on a timely basis. Please review the instructions to export data here. If you have any issue in migrating data, raise a support ticket. The VMware Tanzu division will not provide any support for migrating data beyond April 30, 2025.
Thank you,
VMware Tanzu Division
FAQ
1. What accounts does this affect?
- All accounts, whether under a free, sponsored (academic or non-profit), paid monthly/annual, or Enterprise subscription plan. They will remain available until April 30, 2025. No further renewals or transactions will take place.
2. How do I download my project data?
- Please see our CSV export Help Center article for assistance with exporting your project stories, epics, history and file attachments. We will be adding additional guidance to our Help Center over the next few months based on any new information we receive as well as the feedback we receive from you.
3. Will I have access to my past invoices?
4. Will it be possible to create new users or accounts?
- It will no longer be possible to sign up for Tracker without an invite or create new accounts. However, it will still be possible to invite new users to your account/projects, as long as you don’t exceed your collaborator limit.
